New Hire Orientation Meetings
Day 1
Onboarding Paperwork
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Overview of TriNet tasks:
- Employment Agreement
- Confidential Information Document
- I-9 - Employment Eligibility Verification
- W-4 - Federal Income Tax Withholding
- Direct deposit form
- Benefits selection
- Anti-Harassment Training (visit "My Company", then select "Training")
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Review and acknowledge Conflict of Interest (COI) plan. Read this COI plan, and look for an email from Judy/DocuSign that asks you to acknowledge it later this week.
First Orientation
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Where to direct questions
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Introduction to the mentoring program
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Working hours expectations:
- Flexibility
- Have a general set schedule / core hours
- Put appointments in your personal calendar
- Ping slack if you're just going offline for a few
- Basically let your team know when you're not free
- Over communicate if you're going offline (vacation, lunch, appointment, etc)
- Be at the pre-scheduled meetings & tell manager if you can't attend
- Be able to get your work done within your timebox
- We aim for the following billable utilization:
- Fixed price projects: 100% (40 hours / week - this means you can bill your internal meetings, like pod calls, to the project)
- Time and Materials: 85-95% (34-38 hours / week)
- Also remember our 5% ProDev & CommPart commitments
Time Tracking
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Review account in Harvest and start logging your time daily
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Read the Harvest documentation on logging time
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Read the submitting expenses process
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How to log onboarding time:
- Please use a description like "Onboarding meeting," "Onboarding documentation review," "Onboarding watching scrum videos," "Onboarding resume & bio work," etc.
- If you're an Engineer, log work to: CA > Delivery > Engineering
- If you're a PM, log work to: CA > Delivery > Project Management
- Enter a description like the above examples in the task description - make sure it includes the word "onboarding"
Communication Tools
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Download, setup, and review basic communication tools
Get to Know Your Colleagues
- Read about Balance Scores
- Read about All hands calls
- Review Org Chart
- Review Team Bios
- Intro to pod calls
Day 2
Time Off and Scheduling
- Review vacation time / requests policies
- Do you have any pre-approved time off requests?
- Upon hire, did you already talk with Aaron, Owen, or Elizabeth about needing some dates off? If so, please make sure we are aware by mentioning them to your onboarding manager. There is still a formal request off procedure that you'll need to do so we make sure the right dates get documented & marked in the calendar.
- Review CivicActions holiday schedule
- Review Professional development & community participation
Project Overview Info (part 1)
- Relevant Project Introductions
- Connect new hire with appropriate person to walk through each project if it's not the onboarding manager
- Discuss the project that the new team member will be introduced to.
- Discuss: goals of the project, Product Owner, stakeholders, team members, technologies used, ticket review, project status
- Introduction to the Scrum Call structure
- Overview of Scrum ceremonies: Retrospectives, Sprint Planning, Backlog Grooming
- Introduction to Jira and Trello
- Read about the Gold Star Program
- Watch these training videos for an introduction to Scrum
Virtual Workplace Basics
- Review Virtual Workplace Basics:
- Starting and Ending a Day with a Remote Team
- Heading offline for short periods of time
- Communication Best Practices (Always over communication, be transparent, take ownership, ask questions, 30 minute rule)
- Talking in Timezones
- Tour our Virtual Workspaces Trello board
Aligning Yourself with CivicActions
- Create email signature
- Create an email signature. Avoid curly comic-like fonts & keep it simple. Include your name, title/role, company (with link to our website), and (optionally) your phone number. Look at other team members' signatures for examples.
- Update LinkedIn & social media accounts with CivicActions as company
- Update LinkedIn and connect with coworkers
- Update your skills on LinkedIn
- Create a drupal.org account
- Update resume into CivicActions template
- Write your CivicActions bio w photo
- Manager to provide an introduction to our copywriter / editor for support on bio & resume
Day 3
Project Overview Info (part 2)
- How to create a ticket or card
- Story point estimating
- Install Chrome browser extensions
- CivicActions Agile (which includes intro to Agile Baseline)
Versioning Systems and Development Process
- Read about the difference between Git, GitLab, GitHub, Bitbucket
- Read about Git and SSH
- Read about Dev workflows: Dev, QA, Live, and Sandbox sites overview
Security for Everyone
- Review the Security Policy. Read this policy, and look for an email from Judy/DocuSign that asks you to acknowledge it later this week.
- Overview of password management
- Set up Lastpass
- Set up TFA
- Review Security Awareness and Tools
- Complete Security Checklist
- Complete this online PII course
UX for Everyone
Day 4
Tasks to complete in the next two weeks
- Resume & bio should to be completed by end of Day 5 & shared with copywriter
- Work on completing the Security Checklist
- Skillset Survey
- Read about & learn Markdown
- Introduction to Presentation Slides Template
- Review CivicActions Elevator Pitch
- Any additional tasks from above days that have not yet been completed
Role-based training/orientation
- PM track
- Review Project Management Training.
- Engineering track
- Engineering Roles and Agile
- Engineering Practices
- Git Overview
- Drupal Overview
- Security Overview
- UX/Content Strategy/Design track
- UX-Agile
- Review Content Strategy Trello board