Listserv Setup

We use internal and client-facing listservs for email communication. PMs are responsible for setting up and maintaining project mailing lists.

Naming conventions

• project@lists.civicactions.net (includes clients)
• project-int@lists.civicactions.net (just for CivicActions staff)

Create new project email list

• Login
• Select New Mailing List
• Create lists (project & project-int)
• Locate list in the big listing directory
• Select Add Subscriber (column 1) to add people to the new lists (do this for both lists)

Add person to existing list

• Login
• Select Mailing Lists
• Review Show Subscriber (column 3) to check that user doesn't already exist on list
• Then Add Subscriber (column 1) to add person to list
• Ask the client/Product Owner if they have anyone else in their office who should be on the client-facing mailing list